My roommate and I pay about $1,700 per semester to live in the dorms. In no way do we expect dorm life to be perfect; however, this situation is getting ridiculous. My roommate and I left the window open with a fan in it the first few days of the semester in order combat the heat. As the days went on we noticed that not a few, but rather swarms of minute bugs were buzzing about our room. Green, brown, black, red; they were all there. After an hour long session of bug genocide, we closed the window to prevent the bugs from coming in. Despite the airplane noise produced by our four fans, it felt like a sauna (and still does). We could not sleep, and we woke up sweaty every day. Naturally, we asked our RA if someone could fix the window. Then we asked him again. And then again. And then we asked the assistant complex director. Each time we were assured that our window would be fixed soon. But it gets better. At one point, when we couldn't take the heat any longer, we gave in to temptation and open the window (instant relief). We noticed that the small bugs did not invade our room for a day or two. Instead, upon returning from our classes one day, we found four hornets aerially ambling throughout our room. After methodically killing them with hairspray and an army knife, we immediately closed the window. The hornets still found a way into our room. This happened three different times. The most recent of which was followed by our demanding that our window be fixed yet again to our RA. He assured us our room would be fixed tomorrow. And guess what? Tomorrow is over as of twenty-three hours ago. Excessive heat. No sleep. Unyielding hornets. No response.
I understand that maintenance must respond to many people. But we have asked over, and over, and over, and over, to the point where our issue was promised an immediate solution. My roommate and I pay good money to live here. It would be nice to be able to actually sleep in the room that we paid for without hornets and excessive heat. Of the $1,700 we pay for housing, it seems absurd that a somewhat speedy response (or a response at all) to a flagrant issue wouldn't be covered. Please, ResLife, show us where it is that all of our money goes so that we can see what exactly we are paying for.